Comfort Hotel Osaka Shinsaibashi

Loved our stay and the library cafe in the lobby. Walking distance to Shinsaibashi shopping center and Dohtonbori. Near stations as well but not advisable for those with big luggages, better to opt for private transfers. Loved the hospitality of the staffs and that they have yamato service. Another thing we enjoy is the complimentary breakfast as not many Japan hotels have this for free. Price is also very reasonable. Would definitely stay here again if we visit Osaka in the future. Recommended them to friends as well.

The breakfast selection was great!!! It was indeed a treat every morning. Those pastries are great. It was the best breakfast inclusions compared to the rest of the hotels (Disney Celebration and Shibuya Tokyu Rei) we stayed in our JPN trip. Staffs were all helpful. Doing laundry and getting ices are easy because they are right outside the elevator, unlike others where you need to go somewhere secluded for it. Luggage deliveries are superb. If we only knew that luggage deliveries would be so hard in Tokyo... we would definitely sent our luggages to our last hotel. Tokyo has limited elevators for those with luggages. The room was spacious. We could easily spread our opened large luggages on the floor.

The staff are absolutely lovely and kind! The rooms are small BUT comfortable and manageable. We slept like babies in the comfy AC & sheets. The laundry facilities on 7th floor are limited but great! And if anyone forgot to remove their laundry, the front desk staff is helpful to secure the previous person’s load at the front desk after drying, to allow the next guest to use the dryer. The location is top tier. Walking distance from everything and great food everywhere. 10/10 recommend this hotel!

The hotel's location near Shinsaibashi shopping street allowed us to conveniently drop off our baggage and continue shopping after resting. Additionally, there is a free coffee machine and locker room available.

Staff all ladies in morning on front desk were amazing because of them the experience exceeds our expectations and expectation. They helped a lot for arranging the dr for our kid. And helped us for many other things. Small things like complimentary coffee and water are good addition. Value for money. Room is small for family with kids but one can find everything we need in room. Location is good near all amenities and tourist areas and metro. Breakfast is also very good.